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How it works

From your first shift to your first interview.

Try a desk free. Work real shifts.

Get checked. Get seen by employers.

Zeloric is where you work the job before you get it. Tickets, cases, alerts and claims on live desks are checked on every part, and they build a Shift Record an employer can check.

Free. No sign-up to start. We ask for your email only when you close the ticket, to keep your score.

An open tech support ticket: tools under Investigate, Get help and Go further, the customer's message, the AI trained for this work's cause and fix to Accept, Correct or Overrule, and ticket fields.
A realistic ticket on the tech support desk. The AI trained for this work suggests a cause. You decide if it is right.

The path

Four steps. Try it, work it, prove it, get seen.

Your free ticket is checked on five core checks the moment you close it. A full shift is reviewed on every part of its desk's rubric, with the reason behind each score: Tech support 11 parts, Fraud prevention 5, Anti-money laundering 9, Medical claims 4, Network engineering 6.

  1. 01

    Try

    One realistic ticket, free. No sign-up.

  2. Fraud prevention desk on a card authorization: case facts, risk signals with the card history open, and the learner's fraud rating of 75 percent, set before the model's decision shows.
    02

    Work

    Full shifts, real tools, a real clock.

  3. 03

    Prove

    Every checked shift lands on your Shift Record.

  4. 04

    Get seen

    Employers read your record and can ask for a working interview.

One ticket

One realistic ticket, start to finish.

Read one whole ticket before you start: the work, the checks, the fault and the note that closed it.

An open tech support ticket: tools under Investigate, Get help and Go further, the customer's message, the AI trained for this work's cause and fix to Accept, Correct or Overrule, and ticket fields.
This is what a ticket looks like on the tech support desk: the customer, the AI trained for this work's suggestion and the tools.
The top of the published write-up page for ticket INC0010077, Our day close is running an hour early: raised P1, worked P2, eight hours to answer, from Femi Oyelaran at Marchmont Family Medicine, with a note that this one was written to be published.
The published write-up of ticket INC0010077: raised as P1, worked as P2.

The published write-up

Ticket INC0010077, from report to write-up.

We published one ticket in full, so you can see a whole piece of work before you start. The four steps below follow it.

  1. 01

    The report

    A clinic says its end-of-day close now runs an hour early. They think someone changed the setting. Nobody did.

  2. 02

    The checks

    You check four tools and rule out four causes. Writing down what you ruled out is part of the job.

  3. 03

    The fault

    The close time was saved as a fixed moment, not as 5 pm. When the clocks changed, the close moved by an hour.

  4. 04

    The write-up

    You write it up for the next person who opens the ticket. An employer can read it later too.

What a score says

Every score comes with the reason behind it.

This is one part of one ticket, as the grader wrote it.

An example write-up. Every score on a record carries one like it.

INC-2291 · Customer cannot complete checkout after a card updateIllustration
SLA discipline71 / 100

You picked this up eleven minutes after it landed. That is well inside target. Your first reply asked for the three facts you needed, instead of saying hello and going quiet. Good start. The middle is what cost you. The customer answered, and your next message came forty-three minutes later. Nothing in between. The clock does not stop because you are thinking. One line at the twenty-minute mark would have changed nothing about the fix, and everything about the wait.

What to changePass a ticket on when you have evidence, not when the clock runs out. And if you go quiet for more than fifteen minutes, say so.

AI at work

Every desk has an AI trained for this work teammate. It is sometimes wrong. You decide.

Teams now work beside AI trained for this work. They need people who can check it.

Every desk builds that skill.

  • Check the AI trained for this work's suggestionAccept it, correct it or overrule it, and say why.
  • Think first, then compareOn fraud and medical claims, your answer comes before the AI trained for this work's.
  • Your judgement is checkedOn support, judging the AI trained for this work is part of every score.

AI trained for this work isn't banned here like in school. It's taught, required, and checked.

Tech support deskThe support desk's AI triage card: a suggested cause and fix at 0.74 confidence, with Accept, Correct and Overrule buttons.
The AI trained for this work suggests a fix. You accept, correct or overrule it.
Fraud prevention deskThe fraud desk's first step: the learner rates the risk at 75 percent before the model's decision opens.
Your call first. Then the AI trained for this work's.
Anti-money laundering deskThe anti-money laundering desk's copilot: a screening advisory on an adverse media match, at 78% confidence, with Accept, Correct and Overrule.
The AI trained for this work sums up the alert. You make the call.
Medical claims deskThe medical claims desk's AI suggestion panel, saying the suggestion appears once the learner has submitted their own denial reason.
The AI trained for this work speaks only after you do.

Who it is for

For anyone who needs to show they can do the job.

Students and new graduates

You have studied. Now show that you can do the work.

Helpdesk agents

You close tier 1 all day. Nothing you can show says you could do tier 2.

Career changers

Move into a new field with proof of what you can do.

Support engineers

Your work so far belongs to your employer. Your Shift Record is yours.

The record

What a Shift Record is, and what it is not.

Put it under Projects on your résumé. It is verified work, not a job.

With your consent, employers can open the full conversation behind any score.

See a sample record

What it is

Work you actually did, scored part by part on that desk's rubric, and open to dispute.

Scored by AI trained for this work on the rubric. Every score links to the note behind it.

What it is not

Not employment, and not a reference.

It is verified work, and the record shows exactly what was done.

Ways in

Start free. See the plans when you want more.

One free ticket per account, checked against the core checks, with no sign-up. Every plan is on one page.

Free to start · no sign-up

You do the work. We hand you the record.

Your first ticket is free.