Ninety Club
Ninety Club is a skill badge. It appears when one dimension reaches ninety across the graded work, and the record always says which dimension earned it.
1. One dimension, named
This is not an overall score. It is a claim about a specific strength, and a record carrying it for documentation is making a different claim from one carrying it for diagnosis.
2. An average would have hidden it
Scoring every dimension separately is the reason this badge can exist. A single blended number tells a hiring manager nothing about which half of the job somebody is good at.
3. Read it with the rest of the record
A strong dimension is worth knowing and it is not the whole picture. The other dimensions are on the same record, at whatever they came out at, and none of them are hidden.
Scores are worked out automatically against the rubric. Any grade behind the badge can be disputed and reviewed.
The record behind the badge
Graded work first, badge second
Every ticket behind a badge was graded part by part, on a report like this one. The badge is the summary; the record underneath it is the evidence.
85out of 100 overall
- Diagnostic quality90 out of 100
- Resolution correctness80 out of 100
- Communication clarity80 out of 100
- SLA discipline100 out of 100
- Tone & empathy90 out of 100
- Judgement70 out of 100
6 of the 11 parts, headline view. A record carries all 11.
Every score opens to the note behind it. Disagree with one? Dispute it.
Free to start · no sign-up
You do the work. We hand you the record.
Your first ticket is free.