Perfect Ten
Perfect Ten is the streak badge. It appears once ten consecutive tickets have been graded with every dimension at the standard, and it is the hardest of the five to hold.
1. Consecutive, not your best ten
The ten have to run back to back. A record cannot collect its ten strongest tickets from across its history and present them as a run, because the order is part of the claim.
2. One weak ticket resets it
A single dimension below the standard on a single ticket sets the count back to zero. That is deliberate, and it is why the badge is rare.
3. An average would hide exactly this
A mean score treats a bad week and a steady one as the same thing. A streak cannot: it only survives if the standard held every time, which is the question a hiring manager is actually asking.
Every ticket in the run opens, so the streak can be read rather than trusted.
The record behind the badge
Graded work first, badge second
Every ticket behind a badge was graded part by part, on a report like this one. The badge is the summary; the record underneath it is the evidence.
85out of 100 overall
- Diagnostic quality90 out of 100
- Resolution correctness80 out of 100
- Communication clarity80 out of 100
- SLA discipline100 out of 100
- Tone & empathy90 out of 100
- Judgement70 out of 100
6 of the 11 parts, headline view. A record carries all 11.
Every score opens to the note behind it. Disagree with one? Dispute it.
Free to start · no sign-up
You do the work. We hand you the record.
Your first ticket is free.